FAQ

WHAT IS HYALURONIC ACID ?

Hyaluronic acid is a naturally occurring substance in the body that is primarily found in connective tissues and fluids, such as skin and synovial fluid in joints. It plays a critical role in maintaining skin and joint health by keeping them hydrated and plumb. Hyaluronic acid acts like a cushion for joints, reducing friction and wear and tear. 

WHAT IS VITAMIN C ?

Vitamin C is a powerful antioxidant that protects the body from damage caused by free radical. It also plays a key role in collagen production, which is essential for healthy skin and joints. Collagen is the most abundant protein in the body and is responsible for maintaining the strength and elasticity of connective tissues such as skin, tendons and ligaments.  

THE BENEFITS OF HYALURONIC ACID AND VITAMIN C

PROMOTES COLLAGEN PRODUCTION

Hyaluronic acid and vitamin C work together to promote collagen production, which is essential for healthy skin and joints. Collagen production naturally declines as we age, which can lead to wrinkles, sagging skin, and joint pain. By supplementing with hyaluronic acid and vitamin C, you can help support your body's natural collagen production process and promote healthy aging.  

IMPROVES SKIN ELASTICITY

Hyaluronic acid is a key component of healthy skin, helping to keep it hydrated and plump. It also improves skin elasticity, which reduces the appearance of fine lines and wrinkles. Vitamin C plays a critical role in collagen production, which is essential for maintaining skin strength and elasticity.  

REDUCES JOINT PAIN

Hyaluronic acid acts as a cushion for joints, reducing friction and wear and tear. It also helps to lubricate and cushion joints, reducing inflammation and supporting healthy cartilage. Vitamin C is a powerful antioxidant that helps to protect the body from damage caused by free radicals, which can contribute to joint pain and inflammation. 

PROTECTS AGAINST SUN DAMAGE

Both hyaluronic acid and vitamin C can help protect the skin against damage caused by the sun's harmful UV rays. Hyaluronic acid helps to keep skin hydrated, while vitamin C acts as an antioxidant to protect against free radical damage.  

SUPPORTS OVERALL HEALTH

In addition to its skin and joint benefits, hyaluronic acid and vitamin C also support overall health. Hyaluronic acid helps to improve eye health, boost bone density, and support gut health. Vitamin C supports immune system function and helps to reduce the risk of chronic diseases such as heart disease and cancer.  

HOW TO CHOOSE THE RIGHT SUPPLEMENT

When choosing a dietary supplement with natural hyaluronic acid and vitamin C, it's important to look for products that are high quality, pure, and safe. Look for supplements made with natural, high-quality ingredients that have been carefully selected and tested for efficacy and safety. Be sure to read the label and follow the recommended dosage instructions.  

CONCLUSION

In conclusion, dietary supplements with natural hyaluronic acid and vitamin C offer a multitude of benefits for healthy aging, including promoting collagen production   

WHAT IS SKINLUZ HYALURONIC ACID COMPLEX AND WHAT IS IT USED FOR ?

Skinluz Hyaluronic Acid Complex is a dietary supplement that contains hyaluronic acid and vitamin C, which is/are a natural substance(s) found in the human body.

Hyaluronic acid is a key component of the extracellular matrix that provides support and structure to connective tissue. It is also important for maintaining healthy joints and skin.

The three most important things to know about Skinluz Hyaluronic Acid Complex are :

1.     It’s is a dietary supplement that contains hyaluronic acid, a natural substance found in the human body. 

2.     It can support the health of connective tissue, joints, and skin. 

3.     It can be used to supplement the body's natural production of hyaluronic acid.

WHAT ARE THE BENEFITS OF TAKING SKINLUZ HYALURONIC ACID COMPLEX ?

Skinluz Hyaluronic Acid Complex can provide several potential benefits. One of the primary benefits is that it can help to improve skin hydration, which can lead to a more youthful appearance.

Skinluz Hyaluronic Acid Complex can also support joint health and improve the function of connective tissue throughout the body. In addition, it may have some other potential benefits, such as :

·       Reduced joint pain and inflammation

·       Improved digestion and gut health

·       Increased eye health and protection

·       Enhanced wound healing   

WHERE DO YOUR HYALURONIC ACID AND COLLAGEN COME FROM ?

We only use the highest quality, purest hyaluronic acid, which is derived from plant sources and is free from any harmful chemicals or additives, ensuring that you are getting only the best for your skin.

Our supplements are manufactured in Switzerland, a country known for its high standards and rigorous quality control. You can trust that our products are made with the utmost care and attention to detail.  

DO YOUR INGREDIENTS COME FROM NATURAL SOURCES ?

We prioritize the use of natural active ingredients whenever possible. We carefully select the best ingredients for all of our dietary supplements, including natural sources like collagen, hyaluronic acid, plant extracts, and superfoods.

The active ingredients in our SKINLUZ COMPLEX HYALURONIC ACID and SKINLUZ COLLAGEN products are over 99% natural, with the remaining 1% consisting of certain vitamins (primarily B vitamins) that cannot be directly extracted from plants and are therefore considered "natural."

For these vitamins, we use carefully synthesized active ingredients that perfectly match their natural counterparts, ensuring the highest quality and effectiveness.

HOW SOON CAN ONE EXPECT TO SEE RESULTS FROM YOUR NUTRICOSMETICS PRODUCTS ?

The initial effects typically become noticeable within 2-3 weeks, particularly on the surface of the skin. The most favorable outcomes are typically observed after 3 months.

However, it's important to note that while our products are effective, they are not a quick fix. Results can also be influenced by factors such as lifestyle choices and individual metabolism.

ARE THERE ANY CONTRAINDICATIONS TO THE USE OF YOUR FORMULAS ?

The use of our formulas does not have any formal contraindications. However, as a precautionary measure, we suggest that individuals who are pregnant, nursing, or currently undergoing medical treatment seek medical advice before using our products.

AT WHAT TIME OF THE DAY TO CONSUME YOUR PRODUCTS ?

We advise you to take our products in the morning, on an empty stomach, just before your breakfast, or in the middle of the morning, between your breakfast and lunch.

IS IT OKAY TO CONSUME YOUR FOOD SUPPLEMENTS ALONG WITH HOT BEVERAGE ?

To fully benefit from our formulas, we suggest that you take them with room temperature water. The reason being, the vitamins and antioxidants present in our supplements are highly sensitive to heat, and at temperatures exceeding 60-70°C, they will be degraded and you will not be able to reap their advantages.

You are allowed to consume and combine our supplements with other beverages, provided that they are non-carbonated and either fresh or at room temperature. You can opt to mix them with green smoothies, vegetable juices, and similar drinks.

IS IT SAFE TO TAKE YOUR PRODUCTS ALONG WITH OTHER DIETARY SUPPLEMENTS ?

Absolutely ! Our formulas contain ingredients that pose no risk of overdose and do not have any adverse interactions with other supplements. For instance, you can easily pair our products with magnesium, probiotics, or vitamins without any concerns.

I ALREADY USE ANTI-AGING SKINCARE PRODUCTS, IS THAT ENOUGH?

Taking hyaluronic acid and collagen dietary supplements in addition to anti-aging skincare products can provide a comprehensive approach to promoting youthful skin.

Hyaluronic acid supplements can help to replenish the hyaluronic acid levels in our body, which can improve skin hydration, reduce the appearance of fine lines and wrinkles, and enhance skin elasticity.

Collagen supplements can also contribute to maintaining the structure and elasticity of our skin. Collagen is a crucial component of our skin and helps to support its overall structure, but its production decreases as we age. Supplementing with collagen can help to replenish the collagen levels in our body, leading to smoother, firmer, and more radiant skin.

ARE YOUR PRODUCTS SUITABLE FOR A VEGETARIAN OR VEGAN DIET?

No. Since our hydrolyzed collagen is derived from fish, our products cannot be compatible with a vegan or vegetarian diet.

It is important to note that collagen is an exclusively animal protein and that it is therefore impossible to find natural collagen from plants and therefore compatible with such diets.

DO YOUR PRODUCTS COMPLY WITH THE KOSHER/HALAL DIETARY RESTRICTIONS ?

Yes, our products are suitable for kosher and halal diets since they do not contain any collagen derived from bovine or porcine sources. This ensures that you can enjoy our products while adhering to your religious beliefs.

I AM HAVING PROBLEMS WITH THE WEBSITE, WHAT SHOULD I DO ?

• If you are trying to place an order and you get an error message, please contact our customer’s service team immediately at contact@skinluz.com.

CAN I USE MORE THAN ONE PROMO CODE ON AN ORDER ?

• We only accept one promo code per order.

HOW LONG IS THE PROCESS TIME ?

• 1 to 5 business days. Please note that during sales or promotions, process time may be longer than expected.

HOW DO I KNOW IF MY ORDER WAS PLACED ?

• You will get an email confirming your order with an order number. You will also receive another email when your order has been shipped with the tracking number.

I DID NOT RECEIVE AN ORDER CONFIRMATION OR A SHIPPING TRACKING NUMBER. WHAT SHOULD I DO ?

• Please contact us at contact@skinluz.com to confirm your order was placed.

HOW DO I TRACK MY ORDER ?

• Once we’ve shipped your order, you will receive an email with the tracking and shipping information.

MY ORDER NEVER ARRIVED, WHAT SHOULD I DO ?

• Please contact us at contact@skinluz.com immediately.

THE PRODUCT I RECEIVED IS DAMAGED, WHAT SHOULD I DO ?

• Please contact us at contact@skinluz.com with a photo of the damaged product, we will be happy to help.

DO YOU ACCEPT INTERNATIONAL ORDERS ?

• At this time, we only ship to Switzerland (no P.O. Box).

HOW LONG DOES SHIPPING TAKE ?

• You should receive your order within 2-3 business days after shipping confirmation.

WHAT IS YOUR RETURN POLICY ?

• Products may be returned undamaged and at your expense within 14 days of delivery. Products opened, damaged or returned after 14 days will not be accepted and will not be returned.

  For more details, read our refund policy.

IMPORTANT NOTE: If your product was purchased from one of our points of sale (distributors), please contact the point of sale directly.

If your product was purchased from our online store, please communicate with us by email only at contact@skinluz.com. 

WHAT IS THE MINIMUM ORDER VALUE TO GET FREE SHIPPING FOR STANDARD DELIVERY ?

• Free shipping for standard delivery is automatically applied to every +CHF80 orders (before taxes, after discount).

WHAT ARE THE SHIPPING FEES ?

• Standard delivery in Switzerland with Swiss Post is free of charge for orders over +CHF 80.
• Fast delivery in Switzerland with Swiss Post is CHF 9.00 for shipments up to 2kg.  

I MADE A MISTAKE IN MY SHIPPING ADDRESS, WHAT CAN I DO ?

• Please contact us at contact@skinluz.com, we will be happy to help you.

A PROBLEM OCCURED WITH YOUR ORDER ?

• SKINLUZ is not responsible for the lost of a parcel, delivery errors or damaged parcels. It is the responsibility of the consumer to verify the delivery information before finalizing the order.

Shipping destinations:

• We only ship locally (Switzerland).

Shipping times:

• Local orders take 2-3 business days to be delivered to you and we ship within 2-4 business days.  

HOW CAN I GET IN TOUCH WITH YOUR CUSTOMER SERVICE TEAM ?

For customer service inquiries you can email us at contact@skinluz.com